Power 1 offers first rate technical support for companies of every size. Our technicians are trained, professional, and available to resolve any IT issue you may be experiencing.
Power 1 Support at a Glance:
- On-call availability via our 24 hours a day, 7 days a week, 365 days a year Helpdesk.
- Phone support, onsite support (scheduled and emergency), and remote technical support (where technicians can control your desktop within minutes to resolve issues remotely)
- Excellent documentation (all service calls are documented with a copy of the report sent to you, so that you have records of the services rendered)
- Warranty and Return Merchandise Authorization (RMA) Services
- Scheduled maintenance of servers, firewalls, workstations and other IT equipment
For clients in need of ongoing technical support, we offer Service Contracts and Service Level Agreements. Contact Power 1 to learn more.